Say What? Funny real conversation with a Quickbooks customer service rep

After I wrote my review on Quickbooks, my husband shared a humorous instant message conversation he had with Quickbooks customer service.

We can’t win, so we might as well laugh! For your reading entertainment, here’s the recent “circular” conversation that my husband had with Quickbooks customer service regarding an upgrade for the 2009 version.


Very professional isn’t it?

Has anyone had a good customer service experience on instant message? I don’t think I have. It’s hard to get someone who doesn’t speak your language to understand what you’re looking for on IM!

PS By the way, if you can find out what the upgrade price is for Quickbooks 2010 for Mac, let us know ūüôā


Sonia is the marketing strategist & word geek for NeuConcept.