Crisis

scandal crisis communications

Mishandling Management Communications Sends Top CEOs Packing

Scandals. Bad leadership. Poor communication. This trio of bad news might be great for must-see TV series, but it often poses a more serious threat to leaders than they expect. The CEO of Target Gregg Steinhafel just resigned amid the bad press over the retail store’s data breech, which negatively impacted thousands of consumers. Chicago-based Challenger’s…

Business Lessons from the Bus Monitor Viral Video

I was researching social media trends the other day. The most interesting thing I read was about 24,000 people donating $541,000 to send a bullied bus monitor grandma in NY on vacation. We’ve all seen viral videos and enjoyed many of them, like the dog talking and the baby laughing. But most of those videos…